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SMP - ASDK - Time Critical Management
IT Management Suite (ITMS) 8.5 Documentation DOC11076https://support.symantec.com/en_US/article.DOC11076.htmlSMP Version:8.5Workflow 8.5 Release Notes DOC11090http://www.symantec.com/docs/DOC11090pg 6...
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ServiceDesk - API
IndexConfiguringExtendingEndpoints AuthorizationChangeRequestIncidentDemoServiceDesk Version:8.5With ServiceDesk 8.5 a new REST API has been added.This API allows specific operations against the core...
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ServiceDesk - API - Configuring
IndexConfiguringExtendingEndpoints AuthorizationChangeRequestIncidentDemoServiceDesk Version:8.5Configuring the APIPrior to first use, some setup is necessary. You’ll have to configure some settings in...
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ServiceDesk - API - Extending
IndexConfiguringExtendingEndpoints AuthorizationChangeRequestIncidentDemoServiceDesk Version:8.5Extending the APIIt is possible to extend the API by including a custom assembly containing additional...
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ServiceDesk - API - Authorization
IndexConfiguringExtendingEndpoints AuthorizationChangeRequestIncidentDemoServiceDesk Version:8.5AuthorizationProvides authentication method. The API simply passes through the authentication paradigm...
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ServiceDesk - API - ChangeRequest
IndexConfiguringExtendingEndpoints AuthorizationChangeRequestIncidentDemoServiceDesk Version:8.5ChangeRequestSubmit change requests and fetch them back. The Change Management module must be installed...
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ServiceDesk - API - Incident
IndexConfiguringExtendingEndpoints AuthorizationChangeRequestIncidentDemoServiceDesk Version:8.5IncidentAllows the creation, modification and resolution of Incidents in ServiceDesk. The Incident...
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ServiceDesk - API - Demo
IndexConfiguringExtendingEndpoints AuthorizationChangeRequestIncidentDemoServiceDesk Version:8.5Download Postman or an API client of your choiceStart by creating a new Postman CollectionServiceDesk...
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Installing SMP 8.1 RU4
IntroductionThis article covers the steps required to install SMP 8.1 RU4 after installing SIM on a Windows Server 2012 R2 Standard Edition system running SQL Server 2016 Standard Edition that was...
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Installing CMS 8.1 RU4
IntroductionThis article covers the steps required to install CMS 8.1 RU4 on a Windows Server 2012 R2 that already has SMP 8.1 RU4 installed (That installation was covered in a previous article). It...
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Help us spread the word about DLP and get a $25 Amazon gift card!
It’s simple: Click here and log into G2 Crowd using your LinkedIn Account. You must contribute a detailed, balanced and complete review! After your review is verified, G2 Crowd will send the first 40...
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Symantec Gold Summer Challenge: "Guess the Landmark" Locations
Hi Symantec Gold Advocates -You asked and here it is! Some of you had asked about the locations of the "Guess the Landmark" challenge series, so here they are.Hope you...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 1
IntroductionThis series of articles is meant to help provide users guidance in using both Network Discovery and Agentless Inventory (also known as Inventory for Network Devices), and to provide...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 2
Credential ManagementBefore we dive into Network Discovery, we need to ensure that the proper credentials are setup. These credentials will be used by Network Discovery to gather data on a specific...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 3
Pluggable Protocol ArchitecturePluggable Protocol Architecture, or PPA, provides a profile that allows you to use multiple credentials and protocols for tasks needed by the Notification Server. Network...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 4
Initial Network DiscoveryUnless you already know all the make and model information for your network devices, often an initial Network Discovery needs to take place. This allows the discovery to...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 5
Device ClassificationsSpecifying device classifications allows you to set not only the device type, make and model, but also the resource type The Symantec Management Platform will use to classify the...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 6
For this article, I'll cover technical details of how Discovery works. Read through the following sections for insight on the process.Advanced SettingsThis section will be remarkably short. In two...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 7
Network Discovery TaskAfter all the preliminary work is done (covered in the previous 6 articles), it is simple to run a Network Discovery. If an initial Discovery was run, you can kick off the same...
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Network Discovery and Inventory for Network Devices Tips and Tricks Article 8
Network Discovery to Agentless InventoryNow that the discovery is done, Agentless Inventory can now be used against SNMP discovered devices. The following items should be considered when moving to an...
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